Description
REFUND AND CANCELLATION POLICY
If you need to cancel a workshop
We try our best to price our workshops fairly and offer good value for money. We therefore have a clear non-refundable policy to ensure that we cover our costs and the ongoing viability of the workshop.
We do appreciate that sometimes-unforeseen circumstances may mean that you can’t attend a workshop so we are happy for you to send along a friend to take your place, we will need their name and contact details prior to the workshop.
If you contact us at least 14 days in advance of the start date of the workshop, then we can offer a transfer to the same workshop on an alternative date, providing there are places available or a workshop is planned. If there are no suitable future dates, we can provide a voucher to be used for a future workshop booking.
Please note that there are no make-ups for missed sessions if the workshop is over more than one session.
Our right to cancel a workshop
Should we need to cancel a workshop due to unforeseen circumstances, we will aim to give you as much notice as possible of the cancellation. Unfortunately, we cannot accept any liability for travel or other costs.
Gilly ClenCh (verified owner) –
This is a lovely workshop resulting in several gorgeous brushes ( though they were not as good as Rosa’s of course). We were all thrilled with them. Rosa is a fantastic teacher. Very clear and patient. Thoroughly recommend this day.
Alison Fletcher (verified owner) –
A really excellent workshop. Rosa is such a great teacher, supportive and patient. We all went home with an assortment of brushes that we made. Ash Farm is a lovely environment for learning. Thank you Rosa and Sian.
Justine –
An amazing day creating beautiful brushes. I couldn’t believe how many we would make under Rosa’s expert tuition using a wide range of materials and colours. Ash Farm is a lovely place to learn and Sian’s food is something I always look forward to when I visit, especially the homemade soup and bread (and I can thoroughly recommend the tiffin with a cuppa in the afternoon!). Thanks Sian and Rosa 🙂
Christine Moore (verified owner) –
Brilliant day. Rosa is very patient and attentive. I was surprised that I got as much done as I did!
Deborah Clark (verified owner) –
I was thrilled with the quality and variety of brushes we made under Rosa’s supervision. A fabulous day out and Lunch was excellent thank you